Privacy Policy

Last Updated: June 2026

MetawaveFX ("MetawaveFX", "we", "our", or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect information when you use the MetawaveFX website, mobile applications, and related services.

1. Information We Collect

We may collect the following information:

• Full Name
• Email Address
• Phone Number
• Country of Residence
• Trading Account Information
• User IDs and Account Identifiers
• Device Information
• IP Address
• Application Usage Data
• Support and Communication Records
• Financial Information related to trading activity
• Location Information (where permitted by the user)

2. Location Information

MetawaveFX may request access to your device's location. When permission is granted, the application may collect and store location information during certain account activities, including trade execution and trade closure events.

Location information is used for:

• Fraud prevention and security monitoring
• Account protection and risk management
• Compliance and audit requirements
• Detection of suspicious account activity
• Improving service reliability and security

Location information is not sold to third parties.

3. How We Use Your Information

We may use collected information to:

• Create and manage user accounts
• Provide access to trading services and platform features
• Process deposits, withdrawals, and account requests
• Verify user identity and account ownership
• Improve application performance and functionality
• Provide customer support
• Send service-related communications
• Maintain platform security
• Prevent fraud and unauthorized access
• Comply with legal and regulatory obligations

4. Financial Information

MetawaveFX may collect and store information related to trading activity, including account balances, transaction history, trading history, deposits, withdrawals, and account performance data.

This information is used solely for providing services, maintaining account records, security monitoring, compliance, and platform functionality.

5. Data Sharing

We do not sell, rent, or trade your personal information.

Information may be shared with:

• Technology and infrastructure providers
• Payment processing partners
• Liquidity and market data providers
• Regulatory authorities when legally required
• Law enforcement agencies where required by law

6. Data Security

We use industry-standard technical and organizational security measures to protect information from unauthorized access, disclosure, alteration, or destruction.

Data transmitted between the application and our servers is encrypted using secure communication protocols.

While we strive to protect your information, no internet-based service can guarantee absolute security.

7. Cookies and Analytics

MetawaveFX may use cookies, analytics tools, crash reporting tools, and similar technologies to improve functionality, security, and user experience.

8. Google Play Services and Third-Party Services

MetawaveFX may use third-party services including:

• Google Play Services
• Firebase Analytics
• Firebase Cloud Messaging (FCM)
• Firebase Crashlytics
• Payment Service Providers
• Market Data Providers
• Trading Infrastructure Providers

These providers may process information as necessary to perform their services.

9. Data Retention

We retain personal information only for as long as necessary to provide services, maintain security, comply with legal obligations, resolve disputes, and enforce agreements.

Certain trading, transaction, compliance, and audit records may be retained for longer periods where required by law or regulatory obligations.

10. Account Deletion

Users may request deletion of their account and personal information by contacting:

Email: support@metawavefx.com

Users may also submit deletion requests through the account deletion page available on our website.

Upon successful verification of account ownership, deletion requests will be processed within a reasonable timeframe.

Certain information may be retained where required for:

• Legal obligations
• Regulatory compliance
• Fraud prevention
• Dispute resolution
• Security investigations
• Financial record-keeping requirements

11. User Rights

Depending on applicable laws, users may have the right to:

• Access personal information
• Request correction of inaccurate information
• Request deletion of personal data
• Object to certain processing activities
• Withdraw consent where applicable

12. Children's Privacy

MetawaveFX is intended only for individuals who are at least 18 years of age. We do not knowingly collect personal information from children.

13. Financial Risk Disclaimer

Trading Forex, CFDs, Commodities, Indices, Stocks, and Cryptocurrencies involves substantial risk and may not be suitable for all investors.

Past performance is not indicative of future results. Users should carefully evaluate their investment objectives and risk tolerance before engaging in trading activities.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised effective date.

15. Contact Us

MetawaveFX
Founded by Alpha-Platform
Email: support@metawavefx.com
Website: https://metawavefx.com
Goa, India